Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and phone number
• Pickup and drop-off locations
• Payment information (processed securely through third-party providers)
• Travel preferences and special requirements

Usage Information

• Website usage data and analytics
• Device information and IP address
• Booking history and service preferences
• Communication records with our support team

2. How We Use Your Information

• Process and manage your bookings and reservations
• Provide customer support and respond to inquiries
• Send booking confirmations and service updates
• Improve our services and website functionality
• Comply with legal obligations and safety requirements
• Send promotional offers (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our drivers and service providers to fulfill your booking
• With payment processors to handle transactions securely
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and regular security updates
• Limited access to personal information on a need-to-know basis
• Regular security audits and monitoring

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings
• Marketing cookies (with your consent) for personalized content

6. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Data portability and transfer rights

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for tax and legal purposes.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: